CUSTOMER SERVICE:
Our customers are very important to us and we strive for 100% satisfaction. Please feel free to contact us for prompt answers to all your questions. All emails will be answered within 24 hours, weekends included.
SHIPPING
We pack and ship items within 24 hours after payment is confirmed, during business days. Weekends and holidays purchases may take an additional 48 hours before they are shipped out. Please verify the correctness of all shipping information during check out.
Mostly we will ship out items to buyer’s Paypal confirmed address from our location in Trenton, NJ by USPS.
Shipping notification including tracking number will be advised to buyers immediately shipping agents receive the package.
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We offer free shipping on low weight and less bulky items. Upgraded and combine Shipping are also considered. Please contact us if you need combine shipping.
RETURNS WARRANTY
If for any reason you are not satisfy with your purchase, contact us immediately or specifically within 7 business days after receipt of shipment. We will work with you to offer a replacement product and if that is not an option we will work out and amicable refund amount.
Refunds will be completed after disputed items are returned to us. Buyer is responsible for any return shipping cost. Returns will only be accepted within 60 days from delivery date.
We sell mostly new, used, refurbished, displayed and shelf-pulls items therefore we do not guarantee any manufacturers’ warranties. However buyers have 7 business days to open a replacement/return/dispute case file. Again please note that your complete satisfaction is our mission.
We also encourage customers to send in commendations of positive experiences with our enterprises.
Thanks for shopping with us.